Terms of Service

General Conditions

IvoryPrairie provides access to its website, products, information, checkout services, and customer support subject to these Terms of Service. We may update, modify, suspend, or discontinue parts of the website where reasonably necessary for operational, technical, security, commercial, or legal reasons.

You agree not to use the website in a way that violates applicable law, infringes intellectual property, disrupts website functionality, introduces harmful code, attempts unauthorized access, or interferes with other customers.

Online Store Terms

By placing an order through ivoryprairie.com, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method.

You may not use our products or services for unlawful resale practices, fraudulent transactions, unauthorized commercial copying, or other activities that violate applicable law or these terms.

Product Information

Product appearance may vary slightly with lighting, screen settings, fabric behavior, and print placement.

We make reasonable efforts to describe products accurately, including their general appearance, design, intended use, sizing information, and care guidance. However, colors may display differently across screens, and minor differences in print placement, texture, drape, stitching, or finishing may occur.

Product photographs are intended to help customers understand the style and overall appearance of the item but should not be interpreted as a guarantee that every physical product will be visually identical in every minor detail.

Pricing & Availability

Product prices, promotional offers, availability, and collection contents may change without prior notice. The price displayed during checkout is generally the price applicable to that transaction, subject to correction of obvious errors where legally permitted.

Items may become unavailable after an order is submitted due to inventory differences, stock changes, operational issues, or other circumstances. If we cannot fulfill an item, we may cancel the affected portion of the order and provide the appropriate refund.

Orders & Acceptance

An order confirmation acknowledges that we have received your order request. It does not always mean that the order has been finally accepted or dispatched.

Orders may be reviewed for payment authorization, inventory availability, shipping restrictions, address accuracy, suspected fraud, duplicate transactions, or other operational concerns.

We reserve the right to decline or cancel an order where reasonably necessary and legally permitted.

Payment

Payments may be processed by Shopify-supported payment services or other approved third-party payment providers. Customers are responsible for ensuring that payment details are accurate, valid, and authorized.

We may cancel or delay an order if payment cannot be authorized or if the transaction is flagged for security review.

Shipping & Delivery

Shipping availability, processing times, carriers, delivery estimates, customs handling, and destination requirements are described in our Shipping Policy.

Estimated delivery dates are not guaranteed unless specifically stated otherwise. Carrier delays, customs inspections, weather events, transportation disruptions, seasonal congestion, and local delivery conditions may affect transit times.

Customers are responsible for providing a complete and accurate shipping address.

Returns & Refunds

Returns, exchanges, damaged items, incorrect products, and refunds are handled according to our Refund Policy and any additional return information published on the website.

Customers should contact us before returning an item. Products returned without authorization or in an altered, used, washed, or damaged condition may not qualify for a refund.

Intellectual Property

Unless otherwise stated, the IvoryPrairie brand name, website design, product descriptions, written content, visual presentation, graphics, images, logos, and other original materials are owned by or licensed for use by IvoryPrairie.

Visitors may not reproduce, copy, republish, commercially distribute, modify, or use these materials in a way that falsely suggests affiliation with or endorsement by IvoryPrairie.

Third-Party Services

Our website may use services provided by Shopify, payment processors, shipping providers, analytics services, customer-support tools, email platforms, and other third parties.

We are not responsible for the independent terms, availability, security practices, or content of third-party websites and services outside our control.

Accuracy of Information

We aim to keep website information accurate and current, but occasional typographical errors, technical errors, pricing errors, outdated details, or omissions may occur.

We may correct such information and update the website where appropriate, including after an order has been submitted if permitted by applicable law.

Prohibited Uses

You may not use the website:

• For fraudulent, deceptive, unlawful, or abusive activity.
• To interfere with website security or functionality.
• To transmit malware, harmful code, or unauthorized automated traffic.
• To impersonate IvoryPrairie or another person.
• To collect or misuse customer information without authorization.
• To infringe copyright, trademark, privacy, or other legal rights.

Disclaimer & Limitation of Liability

We aim to provide a reliable online shopping experience, but website access, digital services, and third-party systems may occasionally be interrupted or unavailable.

To the extent permitted by law, IvoryPrairie is not responsible for losses caused solely by temporary website outages, customer device problems, third-party service interruptions, carrier delays, or circumstances outside our reasonable control.

Nothing in these terms is intended to exclude or limit rights that cannot legally be excluded under applicable consumer protection law.

Indemnification

Where permitted by applicable law, users may be responsible for losses or claims resulting from their unlawful misuse of the website, violation of these terms, infringement of third-party rights, or fraudulent activity.

Severability

If any provision of these Terms of Service is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our website, business operations, legal obligations, technology, services, or store practices.

The most current version will be published on ivoryprairie.com. Continued use of the website after changes become effective may be subject to the updated terms.

Privacy

Personal information collected through the website is handled in accordance with our Privacy Policy. Please review that policy for information about data collection, use, cookies, service providers, security, retention, and privacy rights.

Contact Information

If you have questions about these Terms of Service, an order, or the operation of the IvoryPrairie website, please contact us.